Collections Engine

Every promise followed up, every dispute in the hands of a person

When a customer commits to a date, Hullect holds them to it gently. When something is contested, it steps back and brings in a human.

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Promise-to-pay tracking

A committed date is captured from the conversation and watched. If it passes without payment, a courteous follow-up goes out that references the promise, so nothing slips through because everyone assumed someone else was on it.

Dispute routing

The moment a customer contests an invoice, that account leaves the automated sequence. It is logged, tagged with the reason, and handed to the right person, because a disagreement is a conversation, not a reminder.

Full log

Every promise and dispute is recorded with who, what and when, ready for the next handover or review.

Escalation timers

Ageing disputes and broken promises surface on their own, so the difficult ones do not go quiet.

Clear ownership

Each escalation has a named owner, so there is never a question of whose job it is to respond.

Where the line sits

Automation for the routine, a person for the rest

A forgotten invoice needs a nudge. A dispute needs judgment. Hullect knows the difference and never lets a machine argue with a customer about the merits of a bill.

  • Disputed invoices paused from all automated sends
  • Sensitive accounts flagged and kept off sequences
  • A clear reason recorded for every escalation
INV-150 disputed · routed to Priya · reminders paused
INV-171 promised for the 24th · follow-up armed
INV-160 promise kept · paid on time
Guardrail

A person decides on disputes

This one is not configurable, and that is the point. Anything contested belongs with a human who can listen and resolve it.

Model your ladder

Set your volume and days to pay. Watch the ladder move.

Slide in your numbers and the aging board rebuilds at your scale, showing how a shorter overdue tail pulls cash forward. It is a model of the mechanics, not a forecast of your accounts.

Modeled days to pay
38
Working capital freed
₹ 7.1 cr

Illustration only, not a promise. The ladder above is rebuilt at your scale to show how a shorter aging tail moves cash forward. Real results depend on your customers and terms.

See it on your invoices